AOC Gaming to launch the best gaming monitor warranty in the industry

The two monitor segments that are growing fastest are B2B, and gaming.[i]  Resellers need to be strongly positioned with these products to ride the revenue growth wave that we are seeing.  For B2B, Philips monitors offer the best warranty in the industry (4-year advance replacement warranty in the US/ 4-year warranty in Canada).  But gamers are often even more particular about their hardware than IT Directors.

To help you further differentiate your gaming monitors from the competition, AOC Gaming is set to launch the Re-Spawned Warranty, which will be the best gaming monitor warranty in the industry.  It will launch on August 30 at PAX-West, and all AGON or AOC Gaming (G-Series) monitors purchased on or after January 1, 2019 will be covered.

Here’s what the warranty will provide, at no additional cost to you or your customer:

Industry-Leading Coverage of up to 4-Years

All premium AGON monitors are now covered by the AOC Re-Spawned Warranty for 4-years from purchase date.  AOC Gaming monitors (G-Series) are covered for 3-years from purchase date.

Zero Dead Pixel Guarantee

If even one pixel on your AGON or AOC Gaming monitor is dead or “bright,” we will send your customer a replacement monitor – right away.

Advance Replacement

Replacement monitors will ship out shortly after the claim is made, without waiting to receive the old monitor.

One-time Accidental Damage Coverage

Accidents happen, and we will cover a replacement monitor for your customers when they do.  This coverage can be used one time, for a period of up to one year.

The following chart illustrates the differences between warranties:

Product TypeLimited Warranty PeriodZero Dead PixelAdvance ReplacementAccidental Damage
AGON Monitor
(Re-Spawned Warranty)
AGON Professional Gaming Monitors
Four (4) years from the date of purchase from authorized resellers by the consumerFour (4) years from the date of purchase from authorized resellers by the consumerFour (4) years from the date of purchase from authorized resellers by the consumerOne (1) year from the date of purchase from authorized resellers by the consumer.

One claim.

AOC G-Series Monitor
(Re-Spawned Warranty)
AOC Gaming Monitors - G-Series
Three (3) years from the date of purchase from authorized resellers by the consumerThree (3) years from the date of purchase from authorized resellers by the consumerThree (3) years from the date of purchase from authorized resellers by the consumerOne (1) year from the date of purchase from authorized resellers by the consumer.

One claim.

Non-Gaming AOC
(Standard Warranty)
AOC Monitors
Three (3) years labor; One (1) year partsNone90-days Ease WarrantyNone

For complete details on AOC’s Re-Spawned Gaming Monitor Warranty, click here.

In an increasingly competitive world, resellers need to focus on products that provide better value for their customers.  Look for AOC to continue to provide products and technologies that put you in the best place to succeed.

For any additional help or for questions regarding the Re-Spawned warranty program, please contact us:

Toll free 888-838-6388

Email rma@epius.com

Web form https://us.aoc.com/en/service-contact

[1] Internal data, 2017 to 2019